Returns

Our return policy on purchases made from our Liquid Rubber Online Store is "Free returns up to 30 days from the date of purchase". We will provide you with a pre-paid shipping label. Products must be received in new and unopened condition.

Between 31-90 days from the date of purchase, the customer is responsible for shipping costs. The cost of shipping will be deducted from your refund when we receive the products. $10 for 1 gallon pails, $30 for 5 gallon pails. Email or call us with your order number to initiate a return.

After 90 days from the date of purchase, sorry there are no returns or refunds.

Purchases made on Amazon - From 0 - 30 days, you can create a return through your Amazon account for free shipping.

31 - 90 days, customer is responsible for the cost of shipping back. We will provide you with a pre-paid shipping label. Products must be received in new and unopened condition. The cost of shipping will be deducted from your refund when we receive the products. $10 for 1 gallon pails, $30 for 5 gallon pails. Email or call us with your order number to initiate a return.

After 90 days from the date of purchase, sorry there are no returns or refunds.

Please email Sales@LiquidRubber.ca to start a return.

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